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FAQ

1. How long does it take to paint the outside of my 2 story home?

About 2 weeks (or 8-9 business days) to do homes 3000 to 4000 sq ft depending on intricacies of trim and color choices.

2. And painting the inside of my home?

For a basic repaint of living room, family room, kitchen, 2 bath 3 bed, 2 hallways, about 6 business days. For intricate trim, of course, more time.

3. How does the payment method work?

We ask for a 30% deposit when you sign the contract, the rest is due at the end of the project. Large remodel projects require progress payments. 


We prefer payment by check, if you choose to use a credit card the 4% processing fee will be passed on to you. 

4. How involved do I need to be with this painting project.

  

  • As little as you want: If you do not have much extra time to be involved all we need is for you to meet with us during the time of the estimate for 1hr-1.5hrs to do a few things: (1) Explain the Job to us, (2) Pick colors, and (3) talk about possible start dates and payment method.
  • As much as needed: In addition to the initial meeting (explained above), you may talk with us after each day of work in order to have a more detailed understanding of work completed and possible problems we ran into. We are open to  explaining any and all work that is done to your home.

5. What if I can’t decide on the colors right away?

That’s fine, you do not need to have colors chosen at the time of the 1st meeting. We do ask, however, that you have the colors decided before the start date. We work with a color consultant if you need that service. 

5. What if I can’t decide on the colors right away?

That’s fine, you do not need to have colors chosen at the time of the 1st meeting. We do ask, however, that you have the colors decided before the start date. We work with a color consultant if you need that service. 

6. What if I don’t like the colors I chose when they are on a side of the house or in a whole room?

We are flexible. We can and will change the color mid-job for a small fee relative to the total amount. Keep in mind the job may be pushed back a day or two due to reordering new paint.

7. What kind of paint do you prefer to use?

We prefer quality Benjamin Moore Paints. However, we are open to using any brand of paint that you would prefer.

8. What is low VOC paint?

VOC or Volatile Organic Compounds are emitted as gases from certain solids or liquids. VOCs include a variety of chemicals, some of which may have short- and long-term adverse health effects. People with pre-existing conditions, pregnant and nursing women, small children and other sensitive people should consider requesting low VOC paint.

9. How do you estimate doors, windows, and trims?Display their FAQs

Typically in my estimates I break down the pricing into four main categories: ceilings, walls, trim and doors. You’ve got the sheet rock which makes up the calls and ceilings, and then you have the wood which makes up the trim and doors.

10. Why is painting the wood in trim and doors more expensive?

The prep work in trim and doors  is so extensive. These areas require sanding, we will either hand sand all of the base trim, or we will power sand with and orbital sander. On doors we use a six inch disk.

11. What is the process for a Bathroom or Kitchen Remodels?

We currently work one large remodel job per quarter, depending on the size of the job. We work with quality tile, flooring, roofing and other specialty contractors. The job covers planning stages to the final walk through.  

12. What permits are required for a remodel?

Renovations and installation require paperwork and permits. As certified contractors, we know what papers need to be filed and what permits need to be obtained. 

13. Do you build decks and repair decks?

We include a variety of construction jobs at the exterior of your home, including building or repairing decks, converting a garage, or building fencing. 


Painting or staining decks requires dry, sunny weather for the finish to cure. We generally don't bid on a deck stain alone, but are happy to include with a full exterior repaint of your home while we ar are already on site. 

14. Why should I pay more for quality paint?

The higher quality paints have better coverage, so instead of doing 3 or 4 coats you only need two. Quality paints are a little more durable.


70-75% of the paint job is the labor, the rest is materials used. Therefore, it's better long term value to use the best paint.

15. What level of communication can the client expect?

I set up the expectations in the beginning: This is the price, this is what you're getting for that price, this is how long it will take. This information is in the contract. 


If there are any necessary changes, that's when we will have a conversation. I communicate any changes to the homeowner. Whenever we came across something outside of the Scope of Work, you will be consulted to confirm any additional work. 



Heck Painting & Construction LLC

14419 Greenwood Ave N Suite A #147, Seattle WA 98133

(206) 240-0676

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Quality services since 2007