FAQ

image52

1. How long does it take to paint the outside of my 2 story home?

About 2 weeks (or 8-9 business days) to do homes 3000 to 4000 sq ft depending on intricacies of trim and color choices.

2. And painting the inside of my home?

For a basic repaint of living room, family room, kitchen, 2 bath 3 bed, 2 hallways, about 6 business days. For intricate trim, of course, more time.

3. How does the payment method work?

We ask for a 30% deposit when you sign the contract, the rest is due at the end of the project. Large remodel projects require progress payments. 


We prefer payment by check, if you choose to use a credit card the 4% processing fee will be passed on to you. 

4. How involved do I need to be with this painting project.

  

  • As little as you want: If you do not have much extra time to be involved all we need is for you to meet with us during the time of the estimate for 1hr-1.5hrs to do a few things: (1) Explain the Job to us, (2) Pick colors, and (3) talk about possible start dates and payment method.
  • As much as needed: In addition to the initial meeting (explained above), you may talk with us after each day of work in order to have a more detailed understanding of work completed and possible problems we ran into. We are open to  explaining any and all work that is done to your home.

5. What if I can’t decide on the colors right away?

That’s fine, you do not need to have colors chosen at the time of the 1st meeting. We do ask, however, that you have the colors decided before the start date. We work with a color consultant if you need that service. 

6. What if I don’t like the colors I chose when they are on a side of the house or in a whole room?

We are flexible. We can and will change the color mid-job for a small fee relative to the total amount. Keep in mind the job may be pushed back a day or two due to reordering new paint.

7. What kind of paint do you prefer to use?

We prefer quality Benjamin Moore Paints. However, we are open to using any brand of paint that you would prefer.

8. What is low VOC paint?

VOC or Volatile Organic Compounds are emitted as gases from certain solids or liquids. VOCs include a variety of chemicals, some of which may have short- and long-term adverse health effects. People with pre-existing conditions, pregnant and nursing women, small children and other sensitive people should consider requesting low VOC paint.

9. How do you estimate doors, windows, and trims?Display their FAQs

Typically in my estimates I break down the pricing into four main categories: ceilings, walls, trim and doors. You’ve got the sheet rock which makes up the calls and ceilings, and then you have the wood which makes up the trim and doors.

10. Why is painting the wood in trim and doors more expensive?

The prep work in trim and doors  is so extensive. These areas require sanding, we will either hand sand all of the base trim, or we will power sand with and orbital sander. On doors we use a six inch disk.

11. Why should I pay more for quality paint?

The higher quality paints have better coverage, so instead of doing 3 or 4 coats you only need two. Quality paints are a little more durable.


70 – 75% of the paint job is the labor, the other 25 – 30% is the material. I always try to educate the customer to buy the best paint, because the greatest expense is the labor and it takes the same amount of labor to apply a cheap paint as a quality paint.


I always start with biding out the premium paints and then if people really have to cut a little bid of money, they can save $10 – $20 per gallon. If I have a $5000 paint job, your looking at about $1500 of that is material costs. Of that $1500 your looking at about $1100 – $1200 is the paint.

12. What level of communication can the client expect?

I set up expectations in the beginning. This is the price, this is what your getting for that price, here’s our contract. It will take this amount of time.


If anything changes and goes outside of that contract. That’s when we have a conversation; I communicate any changes to the homeowner. Whether we came across something outside of the Scope of Work, therefore if you’d like us too fix it, it’s going to cost more money.


Or we came into something I didn’t foresee, it’s not going to cost more money, but it is going to cost more time and instead of the job being five days, it’s going to be seven. We’ll communicate that as soon as we know, and not leave you stranded. In any case, you will be informed of any changes and must agree to those changes before additional work will be done. There will be no surprise charges on the invoice.